Topics:

Day 1
The art and science of persuasion and influence

• Exploring your influence challenges
• Learning a practical process for persuading and influencing
• Using persuasion and influencing tactics
• Building your credibility
• Assessing your persuasion and influencing skills

Day 2
Exploring how to influence your organization

• Understanding organizational dynamics and politics and their impact on your project
• Mapping project stakeholders
• Uncovering needs, interests and agendas
• Finding common ground with agenda linking
• Using persuasion and influence communication with sponsors, stakeholders and team members

Using persuasion and influence to ensure your project’s success

• Managing scope changes
• Prioritizing project work demands with others
• Managing your stakeholder communication process
• Creating your action plan using a companion guide
• Using your skills for career success

Audience: Team leads, project managers, project coordinators, project schedulers, project administrators, project analysts, project leaders and program managers.

Learning objectives:

• Using practical models for influencing people without direct authority
• Building your credibility as a project manager and leader
• Understanding how organizational dynamics and politics affect influence strategies
• Honing and polishing your communication skills
• Becoming more persuasive with project sponsors, stakeholders and team members
• Creating a strategic and tactical persuasion plan to assure your success

PMBOK Knowledge Areas:

• Communication management
• Human resource management
• Project integration